Installation Assistance Packs

Tekdata Launch Installation Assistance Packs (I.A.P)

The IAP is a telephone based service designed to assist engineers whilst installing and configuring DELL SonicWALL solutions. This service covers all UTM Firewalls, CDP, SSL-Secure Remote Access and Email Security product sets. It has been designed to help all skill levels, from a technician who is new to SonicWALL and needs to get going, to experienced engineers that may need help with some of the more advanced configuration options DELL SonicWALL devices have to offer.

Tekdata has over 40 years of in house experience supporting and assisting resellers with DELL SonicWALL equipment and services, when using our assistance service we are confident we can help make your DELL SonicWALL installations a more efficient, easier and educational experience.

How does it work?

When ordering your DELL SonicWALL appliances simply order an Installation Assistance Pack*. At the time of ordering we will take your engineers contact details, our team will then call your engineer to book the installation. At the specified time and date we then call you and help carry out the installation and configuration.

* IAP can also be ordered after the purchase of DELL SonicWALL equipment.

What do You Get?

• A pre-booked timed telephone appointment, we call you. (9.00am to 5.30pm)
• A dedicated, experienced and professional engineer to assist you.
• Up to 2 hours of telephone time.
• Logging of the work done, for future reference.
• Professional post installation checks to ensure your SonicWALL product is functioning correctly and to its optimum performance levels.
• Peace of mind your customer is secured.

For more information on IAP's then please call us on 01782 665 524 or click HERE for the datasheet